Returns & Exchanges

We want you to love your greenery; if your plant or home goods arrive in less than perfect condition, you can return them within 30 days of delivery. Please note that live plants are subject to a specific health guarantee to ensure they thrive in their new home.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original nursery pots or containers, ensuring fragile ceramics are securely padded.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our greenhouse team inspects the return, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing